Reservation Deposit: To secure your reservation we typically request a 50% deposit unless noted otherwise. Upon your inquiry, reservations will be held up to 24 hours pending receipt of deposit. If we have not received payment or any communication within that time, CASAS del CARIBE may consider your reservation cancelled and the dates will beavailable for other guests.

All reservations must have a 7 digit reservation number to be valid.

CASAS del CARIBE accepts Paypal, Credit Cards, and Wire Transfers for payment. Within Costa Rica, we recommend money transfers using BNCR, BCR or BAC free of charge. You will need to authorize a payment of 50% of the total anticipated rental charges. Once the signed agreement is received and the payment is registered on our account, you will receive confirmation via email.

Remaining Balance: The balance payment is due at least 5 days prior to check in. If balance is not paid on time, your reservation may be cancelled. We will not accept any check-ins unless the balance and security deposits have been paid in full at least 5 days prior to check in. We reserve the right to treat the booking as cancelled if the balance(s) is not paid on time.

Sales Tax: While you may find other properties not represented by us that do not charge the mandatory 13% sales tax, it is a requirement by law to do so on all reservations. Any sales tax collected by our agency on behalf of a rental property is reported and sent to the Costa Rican Finance Ministry.

SECURITY DEPOSIT

A minimum security deposit of $200.00 (or up to $500.00 for premium properties) is required at least 5 days prior to check-in by paypal or bank transfer. No cash nor credit card will be accepted. 

Please report any damage to the property or any missing items immediately. If the unit is found in appropriate order following your departure, the full value of the security deposit will be refunded within 7 days of check-out. In all other cases, the cost of any damages or missing items will be deducted from the security deposit before refunding the remaining balance.

CANCELLATIONS

If you find it necessary to cancel your reservation, we charge a $50 cancellation fee. We will refund the balance of your deposit, and any banking fees, within 2 weeks of your request.

If you cancel within 60 days of your reservation date or no-show, we will refund 50% of your total balance. Should you arrive and not stay the length of your reservation, no refund is available.

No refunds will be given for any change due to natural disaster.